Join the Christopher Ward team!
Since becoming the world’s first direct-to-consumer luxury watch brand in 2004 – turning the traditional wholesale model on its head by offering unseen value in mechanical watches – Christopher Ward has become synonymous with innovation in an often-conservative sector.
Proudly Anglo-Swiss in structure, all Christopher Ward’s watches are designed at its UK base at Maidenhead and engineered and assembled at its atelier in Biel/Bienne, Switzerland. This unique ‘twin- flag’ approach has led to several significant firsts for CW, including the creation of the first commercially viable mechanical watch movement from a British brand in over 50 years.
Well respected within the global watch community, Christopher Ward has customers in more than 100 countries and still has the same mission: to put high-quality mechanical watches within reach of everyone.
As we grow the business, we look to invest in the right talent to enable us to achieve our goals.
Christopher Ward is committed to continuing to make diversity, equality, and inclusion part of everything we do-from how we build our products to how we build our workforce.
Our current vacancies are below.
Customer Experience Administrator
An exciting opportunity has arisen to join and expanding team within a growing company. This role will support our busy customer experience and aftersales departments by providing accurate, diligent work through several channels.
The ideal candidate will be highly motivated, with a high attention to detail and the ability to manage and prioritise work. They should be proficient at working independently and as part of a wider team. Previous experience in a similar fast past role is essential.
- We are looking for candidates who can demonstrate they have the following:
- Familiar with MS office suites including Excel and Outlook
- Excellent attention to detail
- Ability to prioritise work to meet deadlines
- Strong written and verbal communication skills
- Diplomatic problem solver
- Calm under pressure
- Methodical approach
- A knowledge of Zendesk, Ring Central and how these maybe optimised for efficient working, whilst not essential, would be ideal
Interested? Apply now