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60:60 Guarantee

Investing in a Christopher Ward watch means enjoying a lifetime of support and service, starting with our famous 60:60 Guarantee – one of the most comprehensive guarantees in the world of watchmaking.

  • 60-day free returns

    If for any reason you’re not happy with your watch, you have up to 60 days to return it,in box-fresh condition, free of charge and receive a replacement or full refund by return with no quibbles.

    Return a watch

  • 60-month (5-year) movement guarantee

    It’s extremely unlikely that your watch will ever develop a mechanical fault as it has a premium grade, Swiss-made movement at its heart. However, if it does go wrong within five years, we’ll be happy to repair or replace it.

    Book a service or repair

  • Does bracelet resizing affect my 60:60 warranty?

    No, resizing does not affect the 60:60 warranty, but please include any bracelet links that have been removed when returning the watch.

  • Does engraving affect my 60:60 warranty?

    No, engraving does not affect the 60:60 warranty. Should you wish to return the watch for a refund, please note that we can’t refund the engraving charge you originally paid.

  • Can I delay the guarantee start-date for a gift?

    No, unfortunately we can’t offer this – the guarantee starts on the date that you receive the item.