Thank you to the many hundreds of you who have taken the trouble to write. Please click on the relevant link below to view just a selection of our customer comments United Kingdom
Europe
USA
Rest of the World
| | | | |  | I just thought I would give you an update. I purchased my first watch from you in January of 2007. I have since purchased 4 more since, and see at least 2 more coming soon. I just wanted to tell you that I am only 100% satisfied. The quality and value you offer is remarkable. The presentation is great, the paperwork complete, and the odd time I have a question, your responses are prompt. All watches have worked flawlessly from day one. The Malvern is my dress watch and never fails to impress, while my LE and peregrines serve as my daily wear. yAll my friends think I have a private watchmaker in London. I highly recommend you to anyone willing to listen. Keep up the great work. I am looking forward to your new introductions. Kip McEwen, Hillsborough, USA | | | |  | I am pleased. So pleased, that I am about to purchase another piece from you. Joshua Kunkle, Fort Wayne, USA | | | |  | This watch will be reserved for the special occasions when I want to dress to impress. Thank you for a great product. Randy Rosser, Tacoma, Washington, USA | | | |  | I am now wearing my new C5 Malvern Aviator (serial number 156) - marvellous!! Chuck Drew, San Mateo, USA | | | |  | I received the watch and love it. Amazing, so much watch for so little money. Thanks. Charlie Pelham, Alabama, USA | | | |  | Successfully received! What a winner - will buy another one in the future. Have a great day. Walter Harney, New Hampshire, USA | | | |  | What a watch you've made for the price. What a watch you've made, full stop! Thank you. Zach Grabill, Virginia, USA | | | |  | It really is beautiful and fits perfect. I am so excited that I don't have to be careful about getting it wet. Now I can do dishes, swim, even shower if I so desire!!! The little things in life make me so happy. Bonnie L Shepard, St Petersburg, USA | | | |  | I thought I'd relate a story about the watch I bought from you. I was at an NBA game and the guy next to me asked to see my watch. Wanted to know all about it. Told me how attractive he thought it was. I thought it was funny because he was wearing a huge Hublot chrono. Mark Allen, California, USA | | | |  | I received the package yesterday afternoon. Wow, what a presentation! I was very impressed. The watch is certainly far beyond my expectations in terms of quality. Congrats to you for such a fine product. Alex Armour, San Diego, USA | | | |  | I'll just sit back and wait for the watch. My husband is going to really flip over this. This will be his first entry into the world of mechanical watches. Thanks to your company for making it affordable. Laura McWhorter, Bridgewater, USA | | | |  | Love my new watch, Chris. Definitely the best watch money I've ever spent. The customer service is light years beyond what I expected. Thank you for the personal touches. Excellent job on both product and company. Marvin Russell, San Bernardino, USA | | | |  | I received my Malvern Automatic a little over a week ago and I absolutely love it! The design, build quality and time keeping of the piece are all outstanding. Thanks for bringing this to the market and providing people with such a beautiful watch. It was worth the wait. Thanks again, and keep up the good work. Tom Fowler, New Jersey, USA | | | |  | It is very nice to be able to communicate with the head of the company. No other company that I am aware of allows customers to do that. It's nice to know that you personally correspond with people when they have questions; it definitely adds a personal touch to things. I look forward to wearing the watch! Ben Dalton, Fort Collins, USA | | | |  | The watch arrived today. All I can say is “Oh, my God!” I took it to our local Jared Jewelers to have links removed from the band and the watch mechanic could not believe that this was not a $3,000 watch. He was so amazed he actually made me pull up your website to show him the models and prices. The entire staff of the store personally inspected the watch and commented on its beauty, elegance, and quality. Bravo on a fine creation. You are going to rock the watch world with your designs and business model. Monty Fowler, Bartlett, USA | | | |  | I have received the watch today Friday 22nd and I can't say enough what a satisfied customer you've made, the delivery was done just before the Christmas weekend which worked great and the watch looks superb!!! Thank you for your personal touch and service and many thanks to your staff for their professionalism in working with me when I called in to place the order. Sam Papagianakis, Texas, USA | | | |  | I cannot tell you how pleased I am. When I opened up your handsome packaging for the watch, I was stunned. Perhaps that old-fashioned word, flabbergasted, is even better. As good as the pictures on your website are, they hold no candle to the reality. The Malvern Aviator is simply a gorgeous timepiece. In design, craftsmanship and finish. I love every aspect of it... even the fact that it will be the heaviest watch I own. It all feels deliciously right! Jeff Clark, Virginia, USA | | | |  | I just received the Malvern #369 this week and I want to let you know that it has exceeded my expectations. Your watches look nice on the web page, but you can't truly appreciate the fine craftsmanship until you have one on your wrist. The Malvern has already replaced my Oris as my favourite watch to wear because of its comfort and timeless looks (most importantly my wife LOVES it). I am already planning my next purchase. Is the dial on the C3 SBK blue? If so, does it come with a metal band? I recently bought a Tissot V8 with a blue dial that looks really great, but it is one of the most uncomfortable watches I own. I would like to replace it with another blue dial watch. I had been considering an Omega Seamaster, but I am so pleased with your timepieces that I can't imagine spending 10 times as much for that watch. (and my wife does not like them at all). Thanks for a wonderful watch purchasing experience and Good Luck!” Randy Coleman, Pittsburgh, USA | | | |  | My wife Lisa went crazy over her Tonneau Ladies Watch (W1SKS) on Christmas Day morning. She said it was absolutely stunning. I will be sending you a picture of it on her wrist. She could not get over my Malvern, said it is a beautiful timepiece and she likes how it matches her watch. Lisa also asked me if our watches are up there with Rolex in price. I told her, they are not up there with Rolex in price, but they are definitely up there with Rolex in quality. Thank you again for producing such high quality and yet affordable luxury watches, your superb and personalized customer service, and attention to detail. You will definitely be receiving future orders from me as well as recommending Christopher Ward watches to my family and friends. I had been looking for several months to buy Lisa a really nice watch for Christmas. I did not want to get her something cheap, but yet I wanted to get her something of high quality, looks great, and yet affordable. I searched around the Internet checking out a lot of sites that have watches with Swiss movement: I found sites in Switzerland, Germany, and Russia, but some of the good quality ladies' watches were over a thousand dollars. I almost gave up until I did a Google search on watches made in England and I found this site: The watch is 80.00GBP and that converts to $155.66, that is an excellent price for a well made watch. I ordered an automatic watch for myself at 150.00GBP (291.88USD) which also an excellent price for a fully automatic mechanical man's watch. I have seen others similar hitting over $1,000+. Patrick M. Burk, Baltimore County, USA | | | |
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