Christopher Ward of London
By placing an order with us you will be deemed to have read, understood and agreed to these terms and conditions. If any of these terms and conditions is unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
This Website
This website and our terms and conditions have been designed for use within the United Kingdom and under UK law. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
There is no charge imposed by us for access to this website, but you must pay the cost of the communications link you use to visit.
Access to this web site may be suspended, restricted or terminated at any time.
We accept no responsibility for the websites or other information, practices or products of other parties linked to this website. Your dealings with persons found via this website are between you and such persons and we will not be liable for any loss or damage arising out of such dealings.
We reserve the rights at any time to change, modify, remove or substitute without notice any information shown on the website or any other website owned by Christopher Ward (London) Ltd.
Prices and availability of goods are subject to change. Christopher Ward (London) Ltd does not control, endorse and is not responsible for the availability or content of any third party websites available via this website through a link, or for any services or product you buy through such websites.
All content and services on this website are provided on an "as is" basis and Christopher Ward (London) Ltd does not make any representation or give any warranty in respect of the website and its content
Payment Methods
We understand the importance of security and endeavour to make our payment processes as safe as shopping in store. We use the latest technology to ensure that all your personal and credit card details remain completely confidential.
However we cannot be responsible if through no fault of our own these details are intercepted and used by third parties. We accept payment by UK-based credit or debit cards - Delta, Visa, MasterCard, Switch and Solo. All transactions are in pounds sterling (£). Your card will be debited only when the item has been despatched.
Every effort is made by Christopher Ward (London) Ltd to ensure that shopping online is safe and secure, but we cannot be responsible for fraudulent use of a lost credit card if this has not been reported to your credit card company.
Card Validation Code
The Card Validation Code is made up of three numbers on the back of your credit or debit card. Turn your card over, and look at the signature strip. You will see a set of printed numbers. The last three digits are separated from the others by a space. These last three digits are your Card Validation Code. The Card Validation Code is an authentication scheme which gives you added security against card fraud. When you enter the code, it proves that you actually have the card in your hand.
Are You Under 18?
If you are under 18 years of age, please advise us in your e-mail, obtain the prior consent of your parent/guardian before you communicate with us and ask your parent/guardian to send us details of their e-mail address and confirm their consent. We will send information to their e-mail address and not to you.
Contract Formation
The products supplied from this web site are supplied by Christopher Ward (London) Ltd, referred to throughout this website as "Christopher Ward”, "we", "us", or "our".
All communications including advertisements made by Christopher Ward and all information on this website are invitations to treat only and are not offers or unilateral contracts. Your submission of an order represents an offer to purchase the products indicated by you, and is not binding on us until we have notified you that the order is accepted and the goods have been despatched by us.
This means that if a product is shown on the website but is not available or is incorrectly priced or otherwise incorrectly described, Christopher Ward will not be obliged to sell you that product. If you are under 18 years of age, please do not place an order with us. We will be pleased to take an order from your parent/guardian. See Are you under 18? for details.
VAT
All prices on the site are quoted in pounds sterling and are inclusive of UK sales tax (VAT). The current rate of VAT is 17.5%.
Duty and Customs Information
All overseas deliveries are subject to local import duties and taxes and may be affected by Customs and Excise delays.
Please note that Christopher Ward cannot be held liable for any local import duties and taxes. Intellectual Property Rights All rights including without limitation copyright, design, pictures, logos, photography, text, and trademark rights in the website are owned by Christopher Ward (London) Ltd. “Christopher Ward” is a registered trade mark of Christopher Ward (London) Ltd. Other product, brand and company names mentioned on the website may be trade marks or registered trade marks of their respective owners, and you agree to comply with any notices pertaining to these or drawing them to your attention.
Our Liability
No warranties or representations are made about any products other than as expressly contained in this website. To the extent permissible by law all implied terms, whether by statute or otherwise, are excluded.
Any liability for any injury (other than death or personal injury), damage or loss, including consequential loss, arising from the use of any product purchased via this website, or from the transaction itself, is hereby excluded. Our liability for any such injury, damage or loss arising from any negligence or breach of contract on the part of Christopher Ward or its agents will be limited to a refund of the purchase price of the product together with any delivery charges paid.
Privacy Policy
Christopher Ward is committed to protecting your privacy. We use the information we collect to process your order more efficiently and to give you a personalised shopping experience. Please read on for more details about our data protection and privacy policy.
Data Protection Notice
Christopher Ward may collect and process information about you to better understand your needs, how we can improve our products and services and for other purposes. We may notify you about Christopher Ward products and services, changes to the web site or other information. If you would rather not receive any information from us, please send an e-mail advising us not to send any other Christopher Ward information to christopher@christopherward.co.uk
By sending us your thoughts for example about what you would like to see on-line, you acknowledge that we may use them at any time and in any manner we wish, free of charge.
Personal Information
Any personal information provided or gathered by Christopher Ward is controlled by Christopher Ward.
What information do we collect & how do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card’s expiry date. This allows us to process and fulfil your order. As an additional security precaution we also ask for your card security number, this is the last 3 digits on the signature strip on the back of your card.
We ask for your telephone number which enables us to contact you if there is a query with your order.
We also ask for your e-mail address, which allows us to keep you up to date with offers and events. If you prefer not to receive this information you can opt out by clicking the “unsubscribe” link at the end of the e-mail.
When you enter an on-line competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the competition and notify winners.
We never store credit card and other payment details.
We also monitor customer traffic patterns and site usage to help us develop the design and layout of the web site.
Will Christopher Ward disclose the information it collects to outside parties?
We do not sell, trade or rent your personal information to others.
We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, fulfilling orders, delivering packages, and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data.
Protection Legislation
Your Consent
By using our Website and Mail Order Services, you consent to the collection and use of this information by Christopher Ward. If we decide to change our privacy policy, we will update the information on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Your personal information may also be used by us to notify you about important changes to our website, and events and special offers we think you'll find of interest. If you would rather not receive this information, you can e-mail us at customerservices@christopherward.co.uk
Governing Law
These Terms and Conditions and all disclaimers and other material on our web site shall be governed by and construed in accordance with English Law and any disputes shall be referred to the exclusive jurisdiction of the English Courts to which both parties submit.
Company Details
Christopher Ward (London) Ltd is a company registered in England and Wales and the registered office address is:
Christopher Ward (London) Ltd
Returns Department
Communications House
Cookham
Berkshire
SL6 9BU
United Kingdom
Company Registration No.5167936
VAT No.849 7887 40